Shipping and Delivery policy

 

Delivery Policy

 


At Infinine (formerly The Intimate Health Clinic), we are committed to ensuring that your orders reach you safely and on time.


 

Order Processing

 

 

  • All confirmed orders are processed within 24–48 hours (excluding Sundays and public holidays).

  • Once your order has been shipped, you will receive a confirmation email or SMS containing tracking details.

 


 

Delivery Timelines

 

 

  • Metro cities: 3–5 business days

  • Other locations: 5–8 business days

  • Remote areas: Up to 10 business days

 


Please note that delivery times may vary based on location, courier service availability, and other unforeseen factors (such as weather conditions or government restrictions).


 

Shipping Partners

 


We work with trusted delivery partners to ensure reliable and timely shipping across India. Tracking links are provided for every order to help you monitor the delivery status.


 

Delays or Issues

 


While we strive for prompt delivery, delays may occasionally occur due to factors beyond our control. In such cases, our support team will keep you informed and assist with any required resolutions.


 

Address Accuracy

 


Please ensure that your shipping address and contact details are entered correctly at checkout. Inaccurate information may cause delays or failed deliveries.


 

Contact Us

 


For any delivery-related queries, please reach out to our support team:

📧 operations@infinine.in